---
title: How can I share my flight recorder files and logs files with the support team?
description: "Flight recorder files contain technical logs from the MetaFlight application. These files help our support team understand and investigate your issue. If a support agent asks you for these files, please follow the steps below. ### **Where to find your…"
url: "https://metaflight.aero/docs/how-can-i-share-my-flight-recorder-files-and-logs-files-with-the-support-team/"
updated: "2026-03-04"
category: TROUBLESHOOT
---

# How can I share my flight recorder files and logs files with the support team?

Flight recorder files contain technical logs from the MetaFlight application.
These files help our support team understand and investigate your issue.

If a support agent asks you for these files, please follow the steps below.

### **Where to find your MetaFlight log files**

The MetaFlight log files are stored in your **MetaFlight installation** folder.

To access them:

1. Open MFLink tracker.
2. **Go to Parameter section**.
3. Open the **Logs** folder.

![](https://metaflight.aero/wp-content/uploads/2026/01/MF-Mflink-Support.jpg)

In this folder, you will find:

- Flight recorder log files with the extention .log
- The **metacars.db** file, which contains flight data

![](https://metaflight.aero/wp-content/uploads/2026/01/MF-Logs-Folder.png)

The log files contain technical information and logs from the MetaFlight application, and the metacars.db file contains flight data enabling you to reproduce your flight. 

We suggest the following site for uploading your file: [https://www.swisstransfer.com](https://www.swisstransfer.com/)

### **How to send the files**

You can send the files to the support team in one of the following ways:

- Attach the files directly to your **support ticket**, if the file size allows it.
- If the files are too large, upload them to a file-hosting service and share the download link in your ticket.

We recommend using [**SwissTransfer**](https://www.swisstransfer.com/fr)for large files.

Once the files are uploaded, simply paste the download link into your support ticket.