---
title: How can I share my flight recorder files with the support team?
description: "The support team may ask for two kinds of files: - **Flight recorder files**: technical logs from the MetaFlight application - **metacars.db**: your flight data, which lets the team replay your flight ### Where to find them 1. Open **MFLink**.…"
url: "https://metaflight.aero/docs/how-can-i-share-my-flight-recorder-files-with-the-support-team-2/"
updated: "2026-11-07"
category: TROUBLESHOOT
---

# How can I share my flight recorder files with the support team?

The support team may ask for two kinds of files:

- **Flight recorder files**: technical logs from the MetaFlight application
- **metacars.db**: your flight data, which lets the team replay your flight

### Where to find them

1. Open **MFLink**.
2. Go to the **Support** tab.
3. Click the logs link (**Ouvrir les logs** in the French interface). The folder that opens contains both the logs and metacars.db.

### How to send them

- **Up to 20 MB per file**: attach them directly to your support ticket. You can zip them first.
- **Larger files**: use the upload link in the same MFLink Support tab, or a service such as [SwissTransfer](https://www.swisstransfer.com/), then paste the download link in your ticket.

New to tickets? See [How do I open a support ticket?](https://metaflight.aero/docs/how-do-i-open-a-support-ticket/).