TROUBLESHOOT
I am unable to launch my flight on MetaFlight. What should I do?
Last Updated: February 10, 2026If you are unable to start your flight on MetaFlight, please follow the steps below carefully: Clear your browser cache before launching MetaFlight. 3. If it does not work, please check the following settings in Google Chrome (see the image below). 4. If the issue still persists, uninstall and reinstall FSUIPC, and make sure that...
How do I open a support ticket?
Last Updated: February 3, 2026Opening a support ticket is quick and easy. Just follow these steps:
My flight is completed but is not taken into account. What should I do?
Last Updated: January 9, 2026If your flight was completed but has not been taken into account, please gather the necessary information so our technical team can investigate the issue. When opening a support ticket, make sure to include the following details: Providing complete and accurate information will help us resolve the issue more quickly. Once submitted, our technical team...
How can I fix synchronization issues between MFLink and FSUIPC/XPUIPC?
Last Updated: February 1, 2026If you are having trouble launching your flight, the issue is usually caused by a synchronization problem between MFLink and FSUIPC/XPUIPC. Follow the steps below to resolve the issue. Step 1: Open the Task Manager Step 2: Display the “High” column Step 3: Check MFLink and FSUIPC processes Step 4: Adjust FSUIPC compatibility settings Conclusion...
How can I fix flight logging issues with the A320 FlightFactor in X-Plane?
Last Updated: February 3, 2026Some users may experience issues when logging flights with the A320 FlightFactor aircraft in X-Plane. This problem is usually caused by a missing or incorrect configuration file. Step 1: Install the FF320 Connector Step 2: Add the configuration file Step 3: Restart and test If the issue persists If flight logging still does not work:
How can I share my flight recorder files and logs files with the support team?
Last Updated: March 4, 2026Flight recorder files contain technical logs from the MetaFlight application.These files help our support team understand and investigate your issue. If a support agent asks you for these files, please follow the steps below. Where to find your MetaFlight log files The MetaFlight log files are stored in your MetaFlight installation folder. To access them:...
How can I use the MFLink Tracker with the Brave browser?
Last Updated: January 9, 2026If you are using the Brave browser and the MFLink Tracker is not connecting properly, this issue is usually caused by Brave’s built-in Shield feature. Brave Shields may block certain elements required for MFLink to work correctly. How to fix the issue To resolve this, you simply need to disable Brave Shields for MetaFlight. Additional...
